There are three principal dimensions for measuring process quality:
2- Efficiency, and
The process is effective if the output meets customer needs. It is efficient when it is effective at the
least cost. The process is adaptable when it remains effective and efficient in the face of the many
changes that occur over time. A process orientation is vital if management is to meet customer needs and ensure organizational health.
2 Hours online final exam
This course end up with an international certification from The American international Certification Institute (AICI) and powered by International Consulting & Engineering (ICE)
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